Fake Microsoft “Tech Support” calls on the rise – again.

Microsoft continues to warn that scammers are calling Windows users and duping them into putting malware on their machines or paying for worthless help.

More than a year after the U.S. Federal Trade Commission (FTC) heralded a major crackdown on fraudsters posing as Microsoft technical support personnel, consumers continue to receive calls from scammers. Since 2011 Microsoft has been tracking this con and reports that 22% of people called by phony support technicians fall for their scam.

The scammers try to trick users into believing that their computer is infected — often by having them look at a Windows log that typically shows scores of harmless or low-level errors — then convince them to download software or let the “technician” remotely access the PC. The con artists charge for their “help” and often get people to pay for worthless software. In actuality, the software is malware that steals online account information and passwords.

If you have fallen victim to this scam, please do not hesitate to contact CS2K to discuss your best options.

You can learn more about this and some tips directly at Microsoft’s website – or in the original Computer World Reports



Posted in: Network Security, Tech Tips for Business Owners

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